We're Here to Help
Have a question about your practice, our platform, or need technical support? Our team is ready to assist you on your yoga journey.
Get in Touch
Choose the method that works best for you
Email Support
Get help with technical issues, billing, or general questions
Live Chat
Quick answers to your questions
Send us a Message
How Can We Help?
Account & Billing
Help with subscriptions, payments, and account management
- Subscription changes
- Payment issues
- Account recovery
- Refund requests
Learning & Content
Questions about poses, flows, and educational materials
- Pose instructions
- Flow building
- Teacher training
- Mobile app help
Technical Support
Technical issues with our platform or mobile app
- Login problems
- App crashes
- Video playback
- Sync issues
Frequently Asked Questions
Quick answers to common questions
How do I reset my password?
Click 'Forgot Password' on the login page and follow the instructions sent to your email.
Can I download content for offline use?
Yes! Practitioner and Teacher plan subscribers can download poses, flows, and videos for offline access.
How do I cancel my subscription?
You can cancel anytime from your account settings or by contacting our support team.
Do you offer refunds?
We offer a 30-day money-back guarantee for annual subscriptions and 14-day free trials for all paid plans.
Is the content suitable for beginners?
Absolutely! We have content for all levels, with clear difficulty indicators and modification options.
How often is new content added?
We add new poses, flows, and educational content weekly, plus monthly live sessions and workshops.
Visit Our Studio
While we're primarily online, our team is based in Berlin. We occasionally host in-person workshops and teacher trainings.
We'd love to hear from you!