Shipping & returns
Here's exactly how delivery and replacements work for FLTWHT orders.
How shipping works
Orders ship within 2–5 business days, and tracking is emailed when your order ships. Delivery time is that handling window plus carrier transit.
Free standard shipping on all US orders.
Delivery timing
| Stage | Typical window |
|---|---|
| Ships within | 2–5 business days |
| Shipping — domestic (US) | 3–7 business days |
| Shipping — international | Not available yet (US addresses only) |
Windows are estimates, not guarantees. Holidays and peak drops can add a few days. You'll get a tracking number by email as soon as your order ships.
Tracking
Every order ships with tracking. Check the link in your shipping-confirmation email. If tracking hasn't updated for 5+ business days after you receive it, reach out and we'll chase the carrier.
Damaged or misprinted? Free replacement
This policy covers everything we sell: tees, hoodies, wall art and decals.
Damaged or misprinted? Message us within 30 days of delivery with a photo, and we'll send a free replacement. If we can't replace it, we'll refund you in full. Changed your mind? You can return it within 30 days of delivery if it's unworn, unwashed and complete. Return shipping is at your cost — ship it back yourself, or ask us for a return label and we'll deduct its cost from your refund. A 15% restocking fee is also deducted from the refund, and we refund the rest to your original payment method once the item arrives back with us.
We'll send a free replacement for:
- Misprints or print defects
- Wrong item or wrong size shipped (our error)
- Items damaged in transit
Email hello@fltwht.com within 30 days of delivery with your order number and a clear photo of the issue. There's no need to ship the faulty item back.
Tees: check the size chart next to the size picker before ordering. Tees are a classic unisex fit, true to size. We don't do direct size swaps: if the fit isn't right, return the tee within 30 days of delivery (unworn and unwashed; return shipping at your cost, 15% restocking fee deducted from the refund) and place a new order for the size you want.
Decals and garage mats follow the same policy: free replacement if they arrive damaged or misprinted; change-of-mind returns are accepted within 30 days of delivery (item complete; return shipping at your cost and a 15% restocking fee deducted from the refund).
Wrong address & unclaimed parcels
Double-check your shipping address when you order. Orders returned because of an incorrect address or an unclaimed delivery can be reshipped at the cost of reshipping. Orders lost with no tracking movement are covered by us.
Contact
Questions about an order, a defect, or sizing before you buy? Email hello@fltwht.com, or head to the FAQ / link hub. We're a one-person brand and we read every message.
Business details
FLTWHT
5325 Alton Pkwy C300
Irvine, CA 92604, USA
Email: hello@fltwht.com
FLTWHT is run by Partsapiens, so that business name can appear on Stripe receipts. Card statements show FLTWHT.